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Welcome to Dinnerware Sales! These Terms and Conditions govern your use of our website buydinnerwaresale.com and your purchases from our curated collection of tableware and drinkware products. By accessing our site and making a purchase, you agree to be bound by these terms.

At Dinnerware Sales, we are dedicated to providing an exceptional shopping experience with high-quality products for your dining and entertainment needs. Please read these terms carefully before using our services.

1. Acceptance of Terms

By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our website.

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website after any changes constitutes your acceptance of the new Terms and Conditions.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

  • Provide accurate, current, and complete information during the registration and checkout process
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use the website only for lawful purposes and in accordance with these terms
  • Not use our website in any way that could damage, disable, overburden, or impair our services
  • Not attempt to gain unauthorized access to any portion of the website or any systems connected to the website
  • Be responsible for all activities that occur under your account
  • Ensure that you are of legal age to form a binding contract and purchase our products

3. Products and Services Description

Dinnerware Sales offers a curated selection of high-quality tableware and drinkware products, including:

  • Cocktail & Bar accessories
  • Dinnerware sets and individual pieces
  • Flatware (cutlery and utensils)
  • Glass Jars & Bottles
  • Glassware & Drinkware

We strive to accurately display our products, including their descriptions, images, and prices. However, we cannot guarantee that your computer monitor’s display of any color will be accurate, or that product descriptions are entirely error-free.

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If a product is unavailable after you place an order, we will notify you and cancel that item from your order.

Product Usage

Our products are intended for personal, non-commercial use unless otherwise specified. Certain items may have specific care instructions which we recommend following to maintain product quality and longevity.

4. Order and Payment Terms

Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products. We will send you an email confirming receipt of your order. However, this confirmation does not constitute our acceptance of your order. Acceptance of your order and formation of a contract occur when we dispatch the products to you.

Pricing and Payment

All prices are displayed in US Dollars (USD) and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to change prices at any time without notice, but such changes will not affect orders already accepted.

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

By providing payment information, you represent and warrant that you are authorized to use the payment method and authorize us to charge your chosen payment method for the total amount of your order.

Shipping

We ship globally, excluding Asia and certain remote regions. We offer two shipping options:

  1. Standard Shipping ($12.95) via DHL or FedEx
    • Processing Time: 1-2 business days
    • Transit Time: 10-15 business days after shipment
  2. Free Shipping via EMS for orders of $50 or more
    • Processing Time: 1-2 business days
    • Transit Time: 15-25 business days after shipment

Shipping times are estimates and may be affected by factors beyond our control, including customs processing and holidays. You will receive tracking information once your order has been shipped.

International Orders

For international orders, you are responsible for any customs duties, taxes, or fees imposed by your country’s customs authorities. These charges are not included in the product price or shipping cost.

5. Returns and Exchanges

Your satisfaction is our priority. We offer returns and exchanges for most items within 15 days of delivery.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns or exchanges on the following products once their original packaging has been opened:

  • Glassware & Drinkware: Used items cannot be returned for health and safety reasons
  • Dinnerware & Flatware: Items showing signs of use (scratches, chips, food stains) are not eligible for return

All items must be returned in their original, protective packaging to prevent damage during transit.

Return Process

  1. Initiate your request by contacting our customer service at [email protected] within 15 days of delivery to request a Return Merchandise Authorization (RMA) number
  2. Include your order number and reason for return or exchange
  3. Once you receive your RMA number, securely pack the unused and undamaged items in their original packaging
  4. Include a copy of your order confirmation or packing slip inside the box
  5. Mail your return package to the address provided with your RMA instructions

We recommend using a trackable shipping service, as you are responsible for the item until it reaches our warehouse. Return shipping costs are the customer’s responsibility.

Refunds

Upon receipt and inspection of returned items, we will process your refund or exchange within 5 business days. Refunds will be issued to the original payment method. Please allow 5-10 business days for the refund to appear on your account statement, depending on your financial institution’s processing times.

Original shipping fees are non-refundable. For exchanges, we will cover the standard shipping cost to send the replacement item to you.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Dinnerware Sales or its content suppliers and is protected by international copyright laws.

The compilation of all content on this site is the exclusive property of Dinnerware Sales and is protected by international copyright laws.

You may not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or any portion of the website for any commercial purpose without our express written consent.

All trademarks, service marks, and trade names of Dinnerware Sales used on the site are trademarks or registered trademarks of Dinnerware Sales.

7. Limitation of Liability

Dinnerware Sales shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, the website or any products purchased through the website.

Our total liability to you for any claim arising out of or relating to these terms or use of the website, whether in contract, tort, or otherwise, shall not exceed the amount you paid to us for products purchased through the website in the six months preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

Product Liability

Our products are intended for normal household use. We are not liable for damages resulting from misuse, improper care, or failure to follow product instructions.

8. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.

9. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

Any dispute relating in any way to your use of the website or to products you purchase through the website shall be submitted to confidential arbitration in Miami, Florida, except that to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in Florida.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: 4471 Foley Street, Miami, US 33179

11. Miscellaneous

If any provision of these Terms and Conditions is deemed invalid, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

Our failure to enforce any right or provision of these Terms and Conditions will not be considered a waiver of those rights.

These Terms and Conditions constitute the entire agreement between us regarding our website and supersede any prior agreements we might have had between us regarding the website.

Thank you for taking the time to review our Terms and Conditions. We appreciate your trust in Dinnerware Sales for your tableware needs and look forward to serving you.